Patient Information
Thanks for finding us!
We are sorry we are busy, but what we do is quite unique. So, we have created this page for you to peruse in the meantime!
It includes:
- Guides for common conditions
- What to expect
- What to expect from us
- Things to try and not try while you wait
- Other great sources
The information provided on these pages is generic and not specific to your unique health situation. Do please take it with a pinch of salt! If you have any questions, please contact us at info@facialphysio.com.au OR (02) 9712 1242
We do believe good information is power and we love our patients to feel in control and knowing what to expect.
You do not need a referral to see us. If you are experiencing any of the below symptoms, please send us an email or call the above number to flag your case as urgent. We will do our best to see you ASAP.
What makes a case urgent:
Acutely locked jaw - you are stuck open or closed. It is easier for us to treat this early too! Open locks will be guided to an emergency department as you can’t swallow with the mouth stuck open! Please flag with us if you are experiencing this or a closed lock.
Post operative TMJ surgery, needing to start rehab. Please flag with us when your surgery was and what type of surgery so we can organise the best timeframe.
Acute viral facial nerve paralysis - particularly Ramsay Hunt Syndrome (shingles affecting the facial nerve). We need to flag early you if you have hearing loss with a facial nerve injury - this can be treatable by the correct specialists within the first 4-6 weeks on onset. We need to get you down the correct referral pathway! You may not need to start physio straight away, but we do want to make sure you have the right medical care.
If you think you have nerve related face pain, have been diagnosed with Trigeminal neuralgia or have unrelenting severe face/head pain - we want to be sure to get you down the correct pain relief pathways as quickly as possible, this could be physio or medical.
When should you definitely see a Gp or specialist BEFORE seeing us?
New onset facial nerve paralysis needs to be assessed and diagnosed by a doctor! Early access to the correct medication can drastically improve your chances of a complete recovery.
New onset migraine/severe headache with new vomiting, and/or new dizziness, double or blurred vision, random passing out, difficulty swallowing or speaking. Please see you Doctor first if you have having a cluster of these symptoms.